My KateSkates

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If your member discount is not showing, please try logging out and then back in again. If this doesn’t work please place your order as normal, send us an email and we will reimburse you. Apologies for the inconvenience, the Kates Skates team.

Coronavirus update. 

In line with Government measures to stop the spread of Coronavirus, we have temporarily suspended our Click and Collect service. Orders can now only be delivered direct via one of our trusted couriers. We will continue to review this measure in line with any new advice from the Government and update you accordingly.

Please note that there may be delays with your order during this unprecedented time. Our team is working very hard to fulfil orders but sometimes issues are outside our control.

If you have a question about your order please email kate@kateskates.co.uk and someone will get back to you as soon as possible. Thank you for your continued support and patience.

Ordering and Delivery Information

If you wish to return items please note returns postage will be at your cost.
Orders requiring next day delivery must be placed before 1pm on the day before you require delivery.
For more information on returns and delivery please read our terms and conditions.

Collecting from Store

Our hours for collection from our store in Barrow in Furness in Cumbria are as follows:

Monday - Friday: 10am - 5pm

You will be notified by telephone when your order is ready to collect. The nearest parking spaces are either in the short stay bay directly across from the shop on Dalkeith Street or at Whittaker Street pay and display.

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