Pro Extreme V2.0 Scooter MS137B
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- Christmas Ordering Tips
The latest edition to the Pro Series range from JD Bug is this Pro Extreme V2.0 scooter. Based around the original JD Bug MS130B this brand new model features components that are not seen on any other below £100 retail scooter. The Pro Extreme V1.0 includes JD's new metal core wheels which offer the ultimate ride for any extreme purpose and to ensure the scooter can cope with the demands now expected from riders using JD Bug scooters. This model also features new double collar clamps and included with the scooter is JD's new Locked Bolt System which allows the rider to remove the traditional folding mechanism and "Bolt Up" the scooter to make it even more secure when performing the most demanding of tricks.
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Christmas Ordering Tips
In addition to our own website, we sell on multiple third party sales channels. Due to this, we can only guarantee an item is available when it has been physically picked from our warehouse and allocated to an order. On the rare occasions that we are unable to supply an item, we endeavour to offer a suitable alternative or cancel the order and issue a full refund where necessary.
We aim to accommodate our customers’ needs to the best of our abilities. Should you have any specific requests, such as sending in unmarked courier packaging etc. please refer to the special instructions section during the ordering process.
Please note, we can only accept orders for what we have listed as available. Please do not place orders for unavailable colours or sizes.
Our team work hard to ensure all orders are shipped out as soon as possible. However, because of high demand at this time of year, some delays can occur. If you require an order for a specific date, for example a birthday, we advise that you chose the Expedited option for delivery. This prioritises the order both before and after dispatch and provides a guarantee on the delivery timeframe.
The couriers we use are - Royal Mail, UK Mail, DPD and My Hermes - with standard deliveries being made on weekdays usually between 8:00am and 6:00pm. Please note, at peak times couriers can operate extended hours. Most of our items (skates, scooters, skateboards, shoes) are shipped via a courier and will require a signature upon delivery. Therefore, please ensure someone will be available at your delivery address to sign for the parcel. You can give your permission for the package to be left in a safe and secure location, please refer to the shipping instructions section during checkout where you can make this request.
If you are unavailable during the week, we recommend arranging delivery to either a work address or a trusted friend/relative. We offer the option of selecting a Saturday delivery at checkout which offers more convenience for those unavailable through the week. Please note, we can’t amend a shipping address once an order has been shipped.
Once the order has been dispatched, please use the tracking details provided to monitor the delivery using the details provided in your dispatch email.
If you make a mistake with an order or you no longer require it and you wish to cancel, please contact us ASAP. Please send an email with the subject heading CANCELLATION and we will do our best to cancel it before it’s shipped. Unfortunately, it is not always possible to intercept orders so please be aware that we cannot guarantee that all cancellations will be implemented. All cancellation requests will be responded to advising whether the order has been intercepted.
Once the order has been received, please check the contents to ensure you’re happy with your purchase. If there are any causes for concern, please contact us as soon as possible to ensure your enquiry is resolved in plenty of time for Christmas day.
We dispatch items in the packaging deemed suitable by the manufacturers for storage and transit, in addition to our own shipment packaging. On rare occasions the product packaging can sustain minor impact damage in transit due to the nature of the service, e.g. small indents. As the sole purpose of our product packaging is to protect the item during storage and transit, unfortunately, we are unable to offer compensation for damage to product packaging where the product is unaffected.
If you receive a damaged product, please contact us at your earliest convenience and we will be happy to replace the product.
Our office opening hours are Monday to Friday 9:00am to 5:00pm, our contact number is 01229 433445 and our general email address is firstname.lastname@example.org. If you have an enquiry, please contact us by either phone or email and we will get back to you as soon as we can.
Please be aware our inbox and phone lines get very busy at this time of year. During office hours, we aim to respond to both phone and email messages within 24 hours, however delays can occur due to the volume we receive. We advise against duplicating messages or contacting us via multiple methods as this will further impact our ability to respond to enquires in a timely manner. We appreciate your patience during this busy time.